| Notification of a complaint / claim |
| Please complete with as much information as possible. |
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| Name of insured |
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| Address |
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| Email address |
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| Telephone |
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| Policy Number |
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| Policy start date |
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| Name of Complainant: |
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| Date you were first made aware of complaint:
(DD/MM/YY) |
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| How were you notified? |
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| Nature of complaint |
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| Alleged Financial Loss (£) (if known) |
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| Do you hold a complete case file you can send to
us? |
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It is important to notify Insurers as soon as you become aware of any circumstances that could give rise to a complaint or claim so that the process of collating the information can begin and we can assist you through the process.
- In the meantime please simply acknowledge receipt of the complaint (it is important that
no mention of PI insurers is made in your response)
- Please do not admit any liability
- Please do not offer any settlement
- Please do not send your final response letter to the
complainant until Underwriters have
signed off
the content |
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